Promotion T&C's

Please note our office is closed until the 6th of January. No orders or returns will be dispatched until then.

Final Sale Items (including anything purchased from the archive) are not eligible for return.

Sale items (Including items purchased under a temporary discount) can only be returned for credit note or exchange. 

Black Friday Exclusive Styles can only be returned for credit notes. 

Customers are to bear the cost of all returns. You can purchase a return label at your local Post office or via the QR code on your invoice. Please keep the tracking number for the return parcel handy. 

Our return address is
Alessandra
37 Mollison St
Abbotsford
VIC 3067

All returns must be in compliance with our Black Friday specific requirements and our return policy. Returns are only eligible if the garment is in original condition with the tags attached. We highly recommend you purchase Shipping Insurance so that in the event there is a delivery issue, we can offer you a resolution.

Discount codes
Discount codes can only be applied to Full Price Items. Our Black Friday Offers are not in conjunction with any other offer.

Honouring Price
If you have purchased something that has later gone on sale, or if you have missed out on a sale period, Due to the nature of sales and our sale periods we cannot honour the sale price. To stay informed of our sale periods, we ask that you subscribe and follow our social media to be kept up to date. 

Shipping
Please allow up to 5 business days for your order to be dispatched during sale periods

Sale Exclusions 
Our newest arrivals will be excluded from sales. These are tagged as "New Arrivals"