**Christmas/New Years Period Disclaimer**

Due to limited office days & reduced staff over the Christmas & New Year Period, we are working hard towards get back to any enquiries and process orders as soon as possible.

Please email us at hello@alessandra.com.au, and we will endeavour to get back to you as soon as possible.

If you have a question that you'd like answered quickly, please refer to our FAQ (Frequently Asked Questions) on our website.

To request changes to your order, please head to the message panel on the bottom right of the page and select "Manage Orders"

Returns: Please allow up to 5 business days for your return to be processed during this period.

We thank you for your patience with us during this time.

For all sales, publicity & customer service enquiries:

Email: hello@alessandra.com.au

Phone: (03) 9429 9199
If you are unable to reach us, please send us an email and we will get back to you as soon as possible.

Customer Service Hours: Mon-Fri 8-3:30

For Returns, Please see our Returns Page

Mailing Address
37 Mollison Street
Abbotsford
Victoria, Australia 3067

Armadale Store
Please note, our Armadale store is now closed. If you had any questions regarding your in-store purchase, please reach out to hello@alessandra.com.au

Abbotsford Studio
Open 10am - 3pm From the 8th - 19th of December.