contact us

Due to the Melbourne Cup public holiday, there will be a slight delay in dispatching, processing returns and customer service responses. Our office will be closed on the 3rd & 4th of November.
In the meantime, you can visit our Frequently Asked Questions to see if your query has been answered.

For all sales, publicity & customer service enquiries:

Email: hello@alessandra.com.au

Phone: (03) 9429 9199
If you are unable to reach us, please send us an email and we will get back to you as soon as possible.

Customer Service Hours: Mon-Fri 8-3:30

For Returns, Please see our Returns Page

Mailing Address
37 Mollison Street
Abbotsford
Victoria, Australia 3067

Armadale Store
Please note, our Armadale store is now closed. If you had any questions regarding your in-store purchase, please reach out to hello@alessandra.com.au

Abbotsford Studio
Hours: 10am - 3pm Wednesday - Friday